First Data

SYDNEY, July 20, 2011 – First Data Corporation, a global leader in electronic commerce and payment services, has today announced that it has renewed and expanded its agreement with Bankwest Australia Limited for the provision of ATM managed services. 

Bankwest first signed an agreement in 2005 for First Data to provide ATM services.  That agreement was for ATM managed services, including the provision of ATM hardware and software, device driving, switching, telecommunication and end to end operational support for Bankwest’s network of 400 off premise ATM devices.

The renewal and extension of this agreement will see First Data retain management of 400 existing ATM devices and will also expand First Data’s responsibilities to include approximately 200 additional sites over the next six months.  The new arrangement enables Bankwest to use First Data’s extensive ATM capabilities to reduce total cost of ownership for ATM deployment, while accessing industry leading network availability and leveraging First Data’s investment in ATM functionality, such as remote content distribution, to facilitate expansion into new convenience locations.  

“Bankwest’s selection of First Data for this expanded ATM partnership was based on their track record of device availability combined with a highly competitive price point,” said Dan O’Neill, Head of Retail Services for Bankwest.  “Historically, First Data has delivered Bankwest ATM network availability levels consistently higher than 99%.  This provides our customers with the surety that devices will be available when they visit our expanding national convenience network of ATMs.”

“We are extremely pleased to renew and expand our ATM managed services agreement with Bankwest,” said, John Tait, Managing Director, First Data, Australia and New Zealand.  “First Data has recently made a considerable investment in its ATM business that allows us to provide an unparalleled ATM offering to the Australian market, suitable for both large financial institutions and retailers. 

“The solution is underpinned by First Data’s monitoring systems and supply chain to ensure the required high levels of availability for these segments are delivered at a price point that reduces operational expenses.  First Data provides ATM managed services to a range of leading Australian Financial Institutions and this is a key segment we’re looking to expand across Australia.”

About First Data
Around the world, every second of every day, First Data makes payment transactions secure, fast and easy for merchants, financial institutions and their customers. First Data leverages its vast product portfolio and expertise to drive customer revenue and profitability. Whether the choice of payment is by debit or credit card, gift card, check or mobile phone, online or at the checkout counter, First Data takes every opportunity to go beyond the transaction.

Media Contacts
Peter Cowan, First Data
+61 (0) 0417 463 843
peter.cowan@firstdata.com.au

Ian Pope, Hill & Knowlton
+61 (0) 416 826 037
ipope@hillandknowlton.com.au