China / Change
Contact

Contact

We are committed to serving you. Please contact the appropriate person below with your sales and media enquiries for our services and operations in China.

Sales

  • General Sales, Mark Chen Tel: +86 21 5352 4698 ext 159
    mark.chen@firstdata.com.au
  • Beijing Office Tel: +86 10 8522 1685
  • Fax: +86 10 8522 1597
  • Shanghai Office Tel: +86 21 5352 4698
  • Fax: +86 21 6335 3277

Media Relations

FDC Corporate Security/Data Privacy Hotline

  • US Hotline Tel: (888) 427-4468
  • International Hotline Tel:(402) 777-2911

Ethics Hotline

  • International Toll-Free Service (ITFS)

  • China - Southern (官话. Other options: English - 粵語.) Tel: 10-800-120-1239 (English)
  • Southern China Includes: Shanghai, Jiangsu, Zhejiang, Anhui, Fujian, Jiangxi, Hubei, Hunan, Guangdong, Guangxi, Hainan, Chongqing, Sichuan, Yunnan, Tibet Autonomous Region, Shaanxi, Gansu, Qinghai, Ningxia, Xinjiang and Autonomous Region

  • China - Northern (官话. Other options: English - 粵語.) Tel: 10-800-712-1239 (English)
  • Northern China Includes: Beijing, Tianjin, Heilongjiang, Jilin, Liaoning, Shandong, Shanxi, Hebei, Henan, and Inner Mongolia

  • AT&T Direct Dial Access®

  • China (Southern, Mandarin Operator)Tel: 108-10
  • Southern China Includes: Shanghai, Jiangsu, Zhejiang, Anhui, Fujian, Jiangxi, Hubei, Hunan, Guangdong, Guangxi, Hainan, Chongqing, Sichuan, Yunnan, Tibet Autonomous Region, Shaanxi, Gansu, Qinghai, Ningxia, Xinjiang and Autonomous Region

  • China (Southern)Tel: 108-11
  • Southern China Includes: Shanghai, Jiangsu, Zhejiang, Anhui, Fujian, Jiangxi, Hubei, Hunan, Guangdong, Guangxi, Hainan, Chongqing, Sichuan, Yunnan, Tibet Autonomous Region, Shaanxi, Gansu, Qinghai, Ningxia, Xinjiang and Autonomous Region

  • China (Northern, Mandarin Operator)Tel: 108-710
  • Northern China Includes: Beijing, Tianjin, Heilongjiang, Jilin, Liaoning, Shandong, Shanxi, Hebei, Henan, and Inner Mongolia

  • China (Northern)Tel: 108-888
  • Northern China Includes: Beijing, Tianjin, Heilongjiang, Jilin, Liaoning, Shandong, Shanxi, Hebei, Henan, and Inner Mongolia

  • 1. From an outside line dial the AT&T Direct Dial Access® for your location.
  • 2. At the prompt dial 800-337-3366.
  • 3. The call will be answered in English. To continue your call in another language, please state your language to request an interpreter. It may take 1-3 minutes to arrange for an interpreter. During this time please do not hang up.