First Data Contact Centres provide an efficient Customer Acquisition Service to support the growth of your card base. We can provide telephone follow up to support a wide range of channel strategies.
First Data Advantages
First Data offers an award-winning Call Centre for outsourcing strategic solutions or campaign-based tactical services to grow your customer base or increase cross sales. We can help grow your card base, maximise customer value and manage risk with a consistently high level of service.
- Inbound acquisition calls
- Multiple channels supported: mail, phone, Web
- Cross-selling to increase share of wallet: credit card protection, balance transfers, secondary cardholders, direct debit payment mandates
- 24/7 availability for relevant services
- Multiple languages supported