Re-naming ceremony celebrates 18-month long refurbishment of call centre facilities supporting financial services clients across the United Kingdom
Basildon, UK, June 21, 2012 – First Data Corporation, a global leader in electronic commerce and payment processing, yesterday officially re-named Jupiter House, its recently refurbished and expanded contact centre facility in Basildon, at a special ceremony held at the site.
The event marked the completion of an 18-month long, multi-million pound investment programme of First Data’s premises and infrastructure in Basildon. At the event visitors were invited to tour the facilities and meet some of the 150 staff members based at Jupiter House who carry out a range of customer contact services on behalf of First Data’s clients in the financial services sector.
Roger Bracken, Managing Director of First Data in the United Kingdom and Ireland, with Mayor of Basildon Mo Larkin and Chief Executive of Basildon Council Bala Mahendran at the unveiling.
“Jupiter House is one of First Data’s centres of excellence for contact centre services, offering clients a high quality and cost-effective solution for their customer service needs,” said Roger Bracken, Managing Director of First Data in the United Kingdom and Ireland. “As a company we are serious about investing in our people and operations to drive our vision of delivering the most secure and innovative payment solutions. Today’s celebration recognises the substantial investments we have made recently, which have created a more enjoyable and professional working environment for our employees and positioned our business more strongly for future growth.
First Data began operating in the UK more than 25 years ago and employs around 1,100 people in the Basildon area. The company provides a broad range of payment processing solutions to retailers and banks globally, including some of the UK’s best known brands. In addition to Basildon, First Data operates a contact centre in Glasgow and has offices in London, Leeds and Nottingham.
About First Data
Around the world, every second of every day, First Data makes payment transactions secure, fast and easy for merchants, financial institutions and their customers. First Data leverages its vast product portfolio and expertise to drive customer revenue and profitability. Whether the choice of payment is by debit or credit card, gift card, check or mobile phone, online or at the checkout counter, First Data takes every opportunity to go beyond the transaction.
Louisa Excell, First Data
Tel: 01268 296 578