Online Privacy Statement

Effective March 1, 2012

First Data is a global technology leader in information commerce. We help businesses, such as merchants and financial institutions, safely and efficiently process customer transactions and understand the information related to those transactions.

Protecting the privacy of users of the First Data web site is important to us. Our Online Privacy Statement is designed to inform you about our collection and use of personal information on this web site. From time to time, First Data may modify this this Online Privacy & Cookie Policy.

The Online Privacy & Cookie Policy is available on the home page of this web site, as well as at every point on the web site where you provide us with personal information.

If you have any questions, please contact the First Data Privacy Office at dataprivacyoffice@firstdata.com or (888) 337-0434.

The Only Personal Information We Collect Online is Information You Voluntarily Provide to Us.

The only information we collect about you on this web site is information that you voluntarily provide to us. This information may include, for example, name, mailing address, email address, phone number and similar information. If you supply us with personal information on this web site, we will use that information only to contact you so that we can:

  • Provide you with the information you have requested;
  • Facilitate and complete merchant-initiated or authorized transactions;
  • Provide you with the information you have requested;
  • Comply with federal, state and local laws, including credit reporting laws and card association rules;
  • Combat fraud; or
  • Occasionally send you other information about First Data and its services that we believe you would find interesting.

When You Browse the First Data Web Site, You Do So Without Revealing Your Identity.

Personal information, such as your email address, is not collected unless you provide it to us. First Data does not disclose domain name or aggregate information to third parties other then vendors who assist us with our web site and who are under strict confidentiality requirements.

From time to time, however, we may disclose this information to fulfill legal or regulatory obligations or if we determine such disclosure is legally advisable or necessary to protect our rights, the rights of others, or to prevent harm.  In addition, we may aggregate data about users of our site and use it for statistical purposes.  This information helps us to better understand our site’s users and how to improve our site and our offerings.

Use of Cookies on this Website.

A cookie is a small file, typically of letters and numbers, downloaded on to a device such as a computer when a user accesses certain websites. Cookies allow a website to recognize a user’s device.

Cookies can expire at the end of a browser session (from when a user opens the browser window to when they exit the browser) or they can be stored for longer.

Session cookies – allow websites to link the actions of a user during a browser session. They may be used for a variety of purposes such as remembering what a user has put in their shopping basket as they browse around a site. They could also be used for security or to facilitate use of webmail. These session cookies expire after a browser session so would not be stored longer term.

Persistent cookies – are stored on a users’ device in between browser sessions which allows the preferences or actions of the user across a site (or in some cases across different websites) to be remembered. Persistent cookies may be used for a variety of purposes including remembering users’ preferences and choices when using a site or to target advertising

First and third party cookies – Whether a cookie is ‘first’ or ‘third’ party refers to the website or domain placing the cookie. First party cookies in basic terms are cookies set by a website visited by the user - the website displayed in the URL window. Third party cookies are cookies that are set by a domain other than the one being visited by the user. If a user visits a website and a separate company sets a cookie through that website this would be a third party cookie.

This website uses the following cookies. You can delete, remove your consent and/or block cookies sent to you from this website but parts of the website may not then work.

  • To turn off all functional cookies used on this site, click here. (Note: You may need to clear cookies from your browser to remove cookies that have already been set.)
  • To turn on all functional cookies used on this site, click here.

For more information about cookies, including how to see what cookies have been set and how to manage, block and delete them, see: http://www.allaboutcookies.org/.

To opt out of being tracked by Google Analytics across all websites visit http://tools.google.com/dlpage/gaoptout.

Cookie Name Purpose More Information
__utmz,
__utmc,
__utmb,
__utma
(www.firstdata.com domain)
These functional cookies are used to collect information about how visitors use our site. We use the information to compile reports and to help us improve the site. The cookies collect information in an anonymous form, including the number of visitors to the site, where visitors have come to the site from and the pages they visited.  Click here for an overview of privacy at Google
s_vi,
s_sess
(www.firstdata.com domain)
These functional cookies are used to collect information about how visitors use our site. We use the information to compile reports and to help us improve the site. The cookies collect information in an anonymous form, including the number of visitors to the site, where visitors have come to the site from and the pages they visited.  Click here for an overview of privacy at Omniture
ELQSTATUS,
ELOQUA
(both under eloqua.com domain)
These functional cookies are used to collect information about how visitors use our site. We use the information to compile reports and to help us improve the site. The cookies collect information in an anonymous form, including the number of visitors to the site, where visitors have come to the site from and the pages they visited.  Click here for an overview of privacy at Eloqua
Lang
(www.firstdata.com domain)
Country Site Selection - This functional cookie is used to record the country/site that the user is accessing. We use the information to improve user's experience with the site. This cookie will expire 30 days after it is set. Not applicable
fdcsp
(www.firstdata.com domain)
Product Selection - This strictly necessary cookie is used to record the specific products that the user is interested in, so that the site can provide user with information about these products. This cookie will expire 30 days after it is set. Not applicable
useCookies Cookie Selection - This strictly necessary cookie is used to record if a user has accepted the use of cookies on this website. This cookie will expire 30 days after it is set. Not applicable

We Are Committed to Protecting the Confidentiality of User Information.

Our policies limit access to personal user information that is collected from this Web site to our employees and agents and the employees and/or agents of our affiliates and business partners who need the information to fulfill their business responsibilities. First Data may disclose personal information collected online to our affiliates and to vendors who assist us with the Web site. In some cases, this may require your information to be sent to other countries. By supplying your information on this Web site, you consent to your information being transferred across national borders to First Data, its affiliates, vendors or agents. Vendors and other outside contractors we engage are subject to our contractual requirements for safeguarding personal information.

Employees and others with duties related to this Web site must adhere to this Online Privacy & Cookie Policy. Our employees receive annual training about the privacy policies and procedures of First Data Corporation and its affiliates and subsidiaries including First Data. We acknowledge that protecting consumer privacy is a key part of our trusted relationship with our clients.

Any employee violating this Online Privacy & Cookie Policy may be subject to disciplinary action, up to and including dismissal.

We Use Appropriate Security Safeguards.

At First Data, security is a priority. First Data employs appropriate measures, including advanced technology, to protect personal information collected online against unauthorized access, disclosure, alteration or destruction. These measures may include, among others, encryption, physical access security, and other appropriate technologies. First Data reviews and enhances its security systems, as necessary.

This Web Site is Not Directed at Persons Under the Age of 18.

Our web site is not directed at persons under the age of 18, and First Data does not collect or maintain information at our Web site from persons we actually know are under the age of 18.

This Web Site May Be Linked to Other Web Sites.

As you navigate our site, you may click to web sites of our affiliated companies or business partners. Those web sites may have their own online privacy statements or policies. This Online Privacy Statement will not apply when you move to one of these other sites, because affiliate privacy practices and policies are tailored to the products and services offered by the individual affiliate. If you visit the pages and sites of our affiliated business units, please be sure to review the privacy policies applicable to those sites.

We may create links to third-party web sites. First Data is not responsible for the privacy practices employed by Web sites that are linked from our Web site. First Data’s privacy policies and practices do not apply to these sites.

This Privacy & Cookie Policy only applies to the information we collect on the firstdata.com web site.  This Privacy & Cookie Policy does not apply to information we collect through other methods or sources, including sites owned or operated by our affiliates, vendors or partners.