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Products / For Financial Institutions / ATM

ATM

First Data enables financial institutions to offer access and convenience in many global markets. Maximise revenue opportunities and streamline your operations with ATM services that help meet customers’ needs.  First Data is one of the world’s largest ATM service providers, with more than 384,000 ATMs connected globally.  Our global perspective and local market knowledge provide the experience and expertise to effectively manage or expand your ATM network.

In this suite

Transaction Management

Flexible ATM driving and gateway management services.

First Data offers end-to-end ATM management, including transaction processing and security and fraud management services.

First Data Advantages

First Data offers a single source for ATM driving.  Our global scope and economies of scale enable you to maximise machine availability while reducing costs and increasing the efficiency of your ATM processing. 

Key Components

  • Transaction processing, with “on-us” transactions routed directly to the bank
  • All other transactions routed via the domestic switch or international payment scheme
  • Connection, certification and maintenance of gateway services to international card schemes
  • Clearing, reconciliation and settlement
  • Security and fraud management, including key management

Transaction & Intervention Management

Tools for ATM and network monitoring.

First Data combines ATM transaction-processing capabilities with device monitoring and intervention management to ensure maximum network availability.

First Data Advantages

First Data intelligent intervention tools reduce service cost through more accurate ATM fault detection and resolution.  Our service relationships enable us to help manage and resolve field problems externally without distracting your staff.

Key Components

  • Proactive ATM and network monitoring
  • Incident management
  • Full-service level agreement reporting

Self Service Value Chain Integration

Management and maintenance of ATM machines.

First Data provides comprehensive management services across the self-service value chain.  We’ll help with everything from making sure your ATM machines and software are up to date, to providing marketing and signage.

First Data Advantages

As a single contact for delivery of services, First Data enables you to leverage our buying power and experience under one contract.  We can help reduce costs, optimise cash, improve availability and focus more on core business and customers.

Key Components

  • Procurement and Installation of ATM hardware and software
  • Delivery of all ATM-related services
  • Development and maintenance of ATM software
  • Estate planning and site selection
  • Marketing, signage and site host training
  • Security and alarm systems procurement, certification and monitoring
  • Cash, telecoms and field support services

Deployment Partnership

Partnership program for self-service deployment.
First Data can become a full partner in your self-service deployment plan with up-front cash payment or transfer of your existing self-service assets to a rental or leasing programme.

First Data Advantages

First Data can share in the risk-and-reward of deployment using our flexible financing solutions to free up capital and improve your returns. We can help you build your self-service business by combining our self-service value chain integration with asset management to optimise your investment.

Key Components

  • Transaction priced
  • Monthly fixed rental
  • Maximised revenue sharing
Products and services are subject to change without notice and may not be available in all regions. Restrictions may apply to certain services.