NIH Federal Credit Union Improves Image and Bottom Line with First Data's ATM Outsourcing
When Juli Anne Callis became President and CEO of the National Institutes of Health Federal Credit Union (NIH FCU), she quickly realized a disconnect between the organization's capabilities and its members' expectations. Callis felt it was "imperative that we bring this 70-year-old organization into the new world of technologies."
By implementing First Data's ATM Outsourcing solution, NIH FCU achieved 30% membership growth in 18 months, improved their image as a cutting-edge institution and realized additional costs savings and efficiencies.
Read the success story below to learn more.