Expansion adds First Data debit processing, ATM driving agreement to renewed STAR Network membership
ATLANTA, Jan. 18, 2012 – First Data Corporation, a global leader in electronic commerce and payment processing, today announced that North Shore Bank of Brookfield, Wis., has expanded its relationship with First Data, selecting the company for its debit processing solution and renewing its long-time membership with the STAR Network. North Shore Bank has also signed an ATM driving agreement that takes advantage of First Data’s customer relationship management offerings, such as transaction personalization and performance management.
North Shore Bank serves eastern Wisconsin and northern Illinois with more than 45 offices. The bank has nearly $1.8 billion in assets, supports and services over 50,000 debit cards and operates 55 ATMs. A First Data company, STAR is one of the nation’s leading electronic funds transfer (EFT) networks, with more than 2 million retail and ATM locations.
“We are deepening our ties with First Data and the STAR Network because they have consistently delivered the service, products and technology that we needed to serve our customers effectively,” said Jude Lengell, vice president for North Shore Bank. “We’ve chosen to further capitalize on First Data’s breadth and depth of products, turning to them to provide a variety of services to support our future growth, including debit transaction processing, network services, fraud prevention solutions, and innovative ATM technology that enables us to better leverage our most common touchpoint as a true customer service channel.”
“Our long-standing relationship with North Shore Bank is focused on providing service that drives their success,” said Kevin Barry, general manager, STAR Network. “The focus for First Data and STAR is first understanding their goals and then using our extensive payments expertise to find ways to help them maximize profitability and grow their customer base.”
North Shore Bank has been a First Data client since 1999 and a STAR member since 2005. Terms of the agreement remain confidential.
About North Shore Bank
North Shore Bank, headquartered in Brookfield, is one of the strongest banks in the country. It has assets of nearly $1.8 billion and more than 45 offices throughout eastern Wisconsin, and northern Illinois. Wisconsin branch locations are in metro Milwaukee, Ozaukee County, Racine, Kenosha, Appleton, Menasha, the Green Bay area, Burlington, Union Grove, Muskego, and Door County. Locate a North Shore Bank office. You can also follow North Shore Bank on Facebook and Twitter.
About First Data
Around the world, every second of every day, First Data makes payment transactions secure, fast and easy for merchants, financial institutions and their customers. First Data leverages its vast product portfolio and expertise to drive customer revenue and profitability. Whether the choice of payment is by debit or credit card, gift card, check or mobile phone, online or at the checkout counter, First Data takes every opportunity to go beyond the transaction.
Kate Knox, North Shore Bank
Kim Graber, First Data