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First Data Global Gateway Manuals

First Data realizes you may need our guidance and help to take full advantage of our Global Gateway solutions in running your business as efficiently as possible. We offer you select product manuals and guides that detail the features and functionality of select First Data solutions for integration into your business or agency.

We may add additional First Data Global Gateway manuals and guides in the future based upon your requests and needs.

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Manuals / Guides / Downloads

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Global Gateway Virtual Terminal User Guide EMEA

Provides information on the European version of the First Data Global Gateway Virtual Terminal product.

Download PDF – 356 KB Download this file.

Global Gateway Virtual Terminal User Manual APAC

Provides information on the Asian/Pacific version of the First Data Global Gateway Virtual Terminal product.

Download PDF – 1 MB Download this file.

Global Gateway Connect User Manual North America

Helps you integrate the Connect product into your current Internet applications to process credit cards, debit cards, and more.

Download PDF – 824 KB Download this file.

Global Gateway Connect User Manual 2.0 EMEA

Provides information on the European version of the First Data Global GatewaySM Connect Solution.

Download PDF – 111 KB Download this file.

Global Gateway API User Manual

Helps you integrate the Global Gateway API into custom Internet applications to process credit cards, debit card, and more.

Download PDF – 791 KB Download this file.

First Data Global Gateway FAQs

Frequently asked questions for the First Data Global GatewaySM, including information about First Data Global GatewaySM Virtual Terminal, First Data Global GatewaySM API, and First Data Global GatewaySM Connect solutions.

Download PDF – 122 KB Download this file.

Customer Questions & Answers

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How does the First Data Global Gateway API solution work?

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The Global Gateway API software modules build payment solutions that fit your unique needs. You can pick and choose the modules you need. After you have integrated the Global Gateway API payment module into your Web site, customers can purchase items on your Web site and all payment details are processed automatically. You can review transaction activity by visiting the Global Gateway Virtual Terminal. Here is an example of a simple transaction as it travels through from customer order to approval. 1. A customer makes a purchase from a merchant's online store over the Internet. 2. The ordering information is received by the merchant's CSP or by the merchant's own server (self-hosting). 3. The merchant's customized software receives the information, uses the tax and shipping calculators as needed, calculates the order total and passes relevant order and payment information to the Global Gateway API payment module. 4. The Global Gateway API payment module transports the order data through the secure sockets layer (SSL) pipeline to the Global Gateway API secure server. The Global Gateway API service contacts and transmits the data through a dedicated, secure frame relay system to the banking network. 5. After the transaction is approved and settled, funds are withdrawn from the credit card-issuing bank and deposited into the merchant bank account. 6. A confirmation e-mail is sent to the merchant and the purchaser when the transaction is completed.

How much development expertise is required to integrate Global Gateway Connect?

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The Global Gateway Connect service does not require a lot of programming expertise; however, at a minimum, you’ll need a good working knowledge of Hypertext Markup Language (HTML) and HTML forms. Knowledge of CGI, Javascript and other Web technologies is helpful for implementing Web site features such as calculating order totals and collecting and storing order data.

What is the posting URL for Global Gateway Connect?

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The posting URL for the Global Gateway Connect solution is: https://secure.linkpt.net/lpcentral/servlet/lppay. All form tags on your order forms should specify this URL as the action to ensure you are using the latest version of Global Gateway Connect.

What development knowledge do I need to have to integrate the Global Gateway API?

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Integrating the Global Gateway API requires knowledge of C++ and UNIX. However, for non-C programmers, there are several Global Gateway API integration tools (or wrappers) that eliminate the need to program in the C environment. Programming skills in one of the following Web development languages are required. (The Global Gateway solutions for each are noted in parentheses after the language name.) • C/C++ (Global Gateway API) • ASP, Visual Basic or VBScript (Global Gateway API + Global Gateway COM Object) • PERL (Global Gateway API + Global Gateway PERL wrapper) • PHP (Global Gateway API + Global Gateway PHP wrapper) • Macromedia® ColdFusion® (Global Gateway API + Global Gateway CFX tag) • XML (YourPay XML) • JavaTM (YourPay Java)

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