TeleCheck® Merchant Reference Materials
TeleCheck® strives to offer a level of service that you can't get anywhere else. We want to assist in your business' success by making checks easier and safer to accept.
As a TeleCheck® Merchant Subscriber, you can access TeleCheck® support resources online to obtain answers quickly, and get the continuous support you need. In the 'Manuals/Guides' tab below, you will find reference materials for:
- General Merchant Information
- How to Read Your Statement
- ID Codes
- Regulation E
You will also find Frequently Asked Questions for many of our key products and services.
Manuals / Guides / Downloads
Customer Questions & Answers
Can all checks be converted by the TeleCheck ECA service?
View AnswerWhat do I do with checks that are not converted by the TeleCheck ECA service?
View AnswerMy business uses both TeleCheck Warranty services and TRS Recovery Services. I received a non-compliance notice, but did not receive the check. Where did the check go?
View AnswerWhen will I receive my TeleCheck warranty reimbursement check?
View AnswerAre there training materials available to help me explain TeleCheck procedures to my employees?
View AnswerWhy do I get a Call TeleCheck or Call Center message on my terminal?
View Answer