FDIS Call Center Representatives are available 24 hours a day, 7 days a week, every day of the year, to answer your Merchant Account questions.
The Point-of-Sale (POS) Help Desk is invaluable to merchants when it comes to downloading and troubleshooting equipment.
You receive high-quality customer service by utilizing the technical knowledge of POS Help Desk Representatives where merchants can have questions answered about their POS processing equipment 24 hours a day, 7 days a week.
New merchants can call the Help Desk for training instructions and assistance to operate their POS processing equipment. In addition, you can call when you need a terminal downloaded with a processing application.
When you encounter a terminal challenge, the Help Desk troubleshoots the issue and, in many instances, can fix it over the telephone. To contact the Help Desk, please call 877-274-7915.