Insights
First Data synthesizes industry knowledge, real-world experience and potential opportunities into key insights. These insights are as integral to the way we do business as our products and services are. Change—specifically innovative, pioneering change—represents opportunity. Our experts offer points of view on various topics to help you navigate today’s ever-changing technology and the future of payments.
First Data Thought Leadership
The move to contactless payments is gaining momentum. Learn more about the growing trend in Contactless Payments: The "Tipping Point" Is At Hand.
Continue Reading Contactless Payments: The "Tipping Point" Is At Hand
Krista Tedder
When it comes to data breaches, the question may not be “if” your organization will become a target; the question may more likely be “when?” Prepare yourself by reading Don't Wait for a Data Compromise.
Continue Reading Don't Wait For A Data Compromise
Craig Tieken
First Data’s Craig Tieken discusses the latest technology innovations to help merchants secure payment data.
Continue Reading Perspective: Securing Payment Data
First Data Thought Leadership
Three new Success Stories highlight how First Data partners with state government agencies to help them save money and provide better service to their residents.
Continue Reading Success Stories: First Data Partners with Minnesota, South Carolina and Connecticut
Brian Frey
Trying to do my part to improve the state of the economy, I went to the mall to treat myself to some new clothing and jewelry. As I waited in line to pay for my purchase, a woman in front of me with limited knowledge of English asked me the cost of the item she had in hand. I thought that she couldn’t read the price ticket so I rattled off the price. She apologized and said she could read the tag but didn’t know if it was a "good price."
Continue Reading Perspective: Foreign Shopper Confusion and Dissatisfaction
Craig Tieken
First Data delivers an innovative new technology, combining data encryption and tokenization, to increase security and reduce the challenges of PCI DSS compliance.
Continue Reading Data Encryption and Tokenization: An Innovative One-Two Punch to Increase Data Security and Reduce the Challenges of PCI DSS Compliance
Julie Bohn
Consumers are increasingly choosing debit over credit. Many members of Generation Y have always used debit cards–39 percent of Gen Yers use their card at least 15 times each month, according to Aité Group’s 2009 report Engaging GenY: Cultivating a New Generation of Banking Customers–and other consumers are making the transition as a way to re-structure how they control their spending.
Are you making that switch worth their while?
Continue Reading Perspective: What Do Consumers Really Think About Debit Rewards? And What Can You Do About It?
Paul Campbell
First Data shares insights into Increasing Revenue and Decreasing Cost at the Point of Sale: An International Perspective.
Continue Reading Increasing Revenue and Decreasing Cost at the Point of Sale: An International Perspective
Don Davey
Both Collection Operations and Credit/Risk teams use the words "predictive analytics" but the groups clearly interpret their meaning very differently. I call this the Great Disconnect, as it seems to be universal across organizations -- creditors and agencies, large and small, sophisticated and unsophisticated -- and because it has had a profound impact on the use of analytics in collections.
Continue Reading Perspective: Understanding the Great Disconnect
RSA
Vantage Magazine, by RSA, discusses the underlying need for better protection of Protecting Personally Identifiable Information (PII).
Continue Reading Protecting Personally Identifiable Information
Anne Howard
Holiday shopping season is upon us and it’s time to get your shopping lists together! Consumers will be preparing for holiday shopping while trying to stay on budget. Many struggle with finding the perfect gift that’s affordable, but still meaningful. Gift cards are the perfect solution.
Continue Reading Perspective: How to Make Gift Cards Special this Holiday Season