USA / Change
Products / For Government & Education

Fraud & Risk Management

First Data fraud and risk management services help utilities and government agencies optimize program accuracy with integrated data and analytics solutions that support address, identity and eligibility verification. You’ll minimize the expense of returned mail, speed benefits delivery with improved eligibility screening and target the right collection tactics for the right customers. These tools are proven to drive significant operational cost savings while also resulting in faster, better service delivery.

In this suite

Identity & Eligibility Verification

State-of-the-art tools to verify identity and program eligibility.

First Data supports government agencies, universities and utilities with online and batch processing of files for address verification, skip tracing, credit assessment and program eligibility verification to help you minimize fraud and optimize collections activities.

First Data Advantages

We offer efficient credit assessment tools and one of the industry’s most advanced authentication scoring solutions via our SafeID AuthenticationSM suite. Combining our data solutions with your program eligibility criteria can result in faster, more efficient eligibility verification for benefits disbursements.

Key components

  • FastData®/FastBatchSM
  • Credit Assessment via FirstPursuit®
  • Realtime death and bankruptcy reporting
  • Safe-ID AuthenticationSM Scoring
  • Bank account positive balance verification
  • Customer analytics and decision management solutions

Home & Community Based Care Monitoring

Tools that help verify delivery of home- and community-based services.

The First Data AuthentiCare® solution provides an effective means to verify delivery of home and community-based health care services while also simplifying billing, reporting and case management.

First Data Advantages

Our AuthentiCare® solution helps to ensure authorized in-home healthcare services have been performed, reducing the potential for fraud, improving overall service delivery, and providing faster payments to providers for those services.

Key components

  • Automated voice response system to track in-home caregiver activity
  • E-billing and payment for in-home care providers
  • Automated online reporting
  • Automated caregiver scheduling
  • Alerts for late and missed caregiver visits

End-to-End Collections Solution

A complete portfolio of tools to help maximize your collections efficiency.

End-to-end government collections solutions include address verification and skip-tracing tools, predictive modeling, online/phone-based payment solutions, credit and check risk assessment and automated and live agent contact solutions.

First Data Advantages

Whether you wish to optimize your current collections workflow or outsource the full operation, First Data can help. We support state, local and federal tax and revenue collectors and help utilities optimize collections effectiveness with data and analytics tools, payment processing and automated outbound messaging.

Key components

  • Address and identity verification
  • Skip-tracing
  • Death and bankruptcy notification
  • Credit and check risk assessment
  • Predictive analytics
  • Credit/Debit Acceptance
  • eCheck Acceptance
  • Automated outbound messaging
  • Call Center Solutions
Products and services are subject to change without notice and may not be available in all regions. Restrictions may apply to certain services.