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Products / For Government & Education

Professional Services

First Data’s government professional services team helps clients define and implement even the most complex IT programs. Our consultants bring solid experience to all phases of technology-related services from strategic planning through system implementation and maintenance. First Data can fill the key subject matter expert roles: business analysts, developers, quality assurance or quality control analysts, testers and other technical services. Or we can provide Business Process Outsourcing (BPO) to take over full day-to-day management of programs depending on agency resourcing needs.

In this suite

Professional Services

A team of experts who can help reduce risk and increase efficiency through professional services outsourcing for government.

Professional Services from First Data help your agency ensure successful, timely and effective implementation of government information technology projects.

First Data Advantages

We help you extend your resources to meet the demands of project definition, procurement and implementation, and provide accountability to verify that projects are implemented as planned.

Key components

  • Strategic planning
  • Procurement
  • Project Management Office (PMO)
  • Quality Assurance/Independent Verification and Validation
  • Implementation readiness
  • Training development and delivery
  • Post-implementation support
  • Conversion planning and execution
  • Data center hosting

Business Process Outsourcing

Leading-edge outsourcing services for end-to-end program management.

First Data can manage your most vital programs and processes. We provide your agency a dependable, secure infrastructure along with a variety of operational services to manage your government business process outsourcing needs.

First Data Advantages

Our expertise in billing, payment processing, card production and management, disbursements and automated customer service solutions is reflected in the customizable BPO solutions we can provide your public institution.

Key components

  • Remittance processing
  • Print and mail
  • Integrated payment and disbursement systems
  • Card solutions
  • Customer service management
Products and services are subject to change without notice and may not be available in all regions. Restrictions may apply to certain services.