Voice Authentication Solutions

Add a heightened level of security to your IVR transactions by analyzing the unique physical characteristics of an individual’s vocal tract with advanced Voice Authentication Solutions from First Data.

Voice authentication and biometrics solutions from First Data create a voiceprint against which verification can be made. Our advanced Voice Authentication Solutions offer:

Leading card activation processor

Processing millions of card activations annually, we are uniquely positioned to enroll voice biometric templates. These templates can enhance security for subsequent enrollee access to their accounts.

Fraud analytics

Our voice biometrics solutions integrate superior fraud analytics tested and tuned in real-world scenarios. By leveraging this unique layer as an enhancement to a dual-factor authentication solution, your business can achieve a new level of security strength.

Unique high-security dual-engine technology

Rather than choose between the advantages of a text-dependent or text-independent engine, we have achieved extraordinary performance by combining both engine types.

Vendor-independent template storage

We store voice templates in a secure engine-independent format. This provides your business with best-of-breed text-dependent and text-independent engine performance—rather than tying you to engine choices based on vendor-specific template compatibility.