Manuals & Guides
First Data realizes our partners may need our guidance and help to take full advantage of our product solutions to run your business as efficiently as possible. We offer you select product manuals and guides that detail the features and functionality of select First Data Solutions for integration into your business or agency.
We may add additional First Data product manuals and guides in the future based upon your requests and needs.
| Description | File Type |
| Consumer Payments Integration Guide
Offers best practices and guidance on implementing the readymade Consumer Payments solution to accept payments via Web and Interactive Voice Response (IVR) channels. |
PDF (2MB) |
| PayPoint® Merchant Integration Guide
Helps you integrate PayPoint® into existing or new channels (Web, IVR, Kiosk, Terminal, CSR, etc.) to accept credit card, PINless debit, debit and e-Check payments for goods and services. |
PDF (1.5MB) |
| PayPoint® User Guide
Helps you use PayPoint® to manage back office reporting and reconciliation as well as customer service functions such as payment search, refunds and chargebacks via our web based Administration tools. |
PDF (2.6MB) |
| PayPoint 2.1 Client Release Notes
Describes the changes integrated into PayPoint 2.1 from the previous version. |
PDF (400KB) |
| PayPoint® Integration Best Practices Guide
Used in conjunction with the Merchant Integration Guide, provides a resource for project managers and developers to design a PayPoint® interface avoiding common design pitfalls and maximizing the customer’s experience. |
PDF (563KB) |