Frequently Asked Questions for Employees

No. If you are an employee at a company offering Money Network Payroll Distribution services you are qualified to get the Card

Please refer to the fee schedule in the sign up packet you received from your employer.

You can use the Money Network Card at virtually any ATM and virtually anywhere point-of-sale PIN and/or debit purchase is available.*

Call 1-888-913-0900 and press 2 to have a replacement card sent to you right away. For immediate access to your money, just write yourself a pre-authorized Money Network™ Check.

Yes. You can use any four-digit number you choose.

Access your Money Network Card by phone. Follow the menu to generate a new PIN. Your new PIN will be active immediately.

Yes.

You can withdraw up to $400 a day at an ATM (based on each ATM's limit policy) and get up to $9,999.99 from a single, pre-authorized Money Network™ check. Or you can transfer your entire balance via direct deposit to your hometown bank. Store purchases have a $600 per day limit.

Any amount that is not spent will stay on your card so you can spend it whenever you need it. You can hear your Card balance at 24/7 by calling Money Network toll free.

Call the toll free number on payday to hear the amount that has been credited to your card. Your employer will continue to provide your pay stub showing the amount you earned and how much was deposited to your paycard. Always be sure to check that the amounts match.

No. All of your transactions are private. Your employer has no access to your Card.

If you have upgraded your card, you can enroll in direct deposit at your new employer. Your final pay from your previous employer will be deposited to your Card. The Card will stay active as long as you have funds available and you can continue to you use your paycard until your account balance is zero.