How to Report Check Forgery or Identify Theft to TeleCheck
For nearly 40 years, TeleCheck® has safeguarded businesses and financial institutions from fraudulent or bad checks. What you may not know is that we are also here to serve you—the consumer. Writing checks means risk with the increased chance of identity theft. However, TeleCheck makes paying with a check secure and simple, whether online, over the phone or at a department store.
If you wish to report a forged, counterfeit, lost or stolen check, or identity theft to TeleCheck or TRS Recovery Services, please fax or mail ONE of the documents below to these companies' shared services Forgery Department:
- A notarized Affidavit of Forgery
- A notarized Identity Theft Affidavit
- A police report, filed, with assigned case/incident number.
The document should include the bank routing and account number, check number or check series and dollar amount of all check (s) reported. NOTE: Insufficiently identified or unreported checks will not be updated to fraud status.
In your correspondence, please include your personal information that was compromised (such as your name, address, state ID, driver's license, and/or your Social Security number) and copies of collection notices you may have received. Please include a phone number where you may be reached during business hours.
You may FAX this information to:
TeleCheck Services, Inc.
Or
TRS Recovery Services, Inc.
Attention: Forgery Department
At (713) 332-9300
You may MAIL this information to:
TeleCheck Services Inc.
Or
TRS Recovery Services, Inc.
Attention: Forgery Department
P.O. Box 4451
Houston, TX 77210-4451
If you need assistance reporting Forgery or Identity Theft, call 1-800-710-9898
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