How to Request your TeleCheck File Report

TeleCheck will reinvestigate any item listed in your File Report that you believe may be inaccurate or incomplete. We ask for your personal information, like social security number, because TeleCheck stores information by unique identifiers such as a driver's license or social security number or bank number(s). TeleCheck may not be able to find your records or all of your records by a simple search of your name. And, we ask for this information to ensure that the search we conduct will be complete and accurate.

To protect consumer’s privacy, we communicate only with the individual to whom the information pertains. If the consumer does wish for us to communicate directly with a third party about their records, we will need to receive a Power of Attorney or specific written instructions, signed by the consumer whose information is being requested, authorizing us to disclose the information to the named third party.

To verify your identity, with your request please include:

  • a daytime contact phone number
  • a copy of your driver’s license
  • your social security number
  • a copy of a voided check

Send the request for your file report to:

TeleCheck Services, Inc.
Attention: Resolutions Department-FA
P.O. Box 4514
Houston, TX 77210-4514