First Data Contact Centres offer inbound and outbound services, seven days a week to support collections and recovery.

First Data Advantages

Outbound telephone campaigns can reduce the payment cycle, reduce customer attrition and help reduce potential losses. First Data continually invests in skilled staff and technology to help you maximise resources and increase productivity. By sharing best practices from across our global business, we can help you understand where to focus your efforts for the highest return.

Key Components

  • Experienced collections agents
  • Outbound telephone campaigns
  • Available seven days a week
  • Predictive analytics to optimise results