Back Office & Reporting
Back office outsourcing for prepaid cards.
First Data offers IVR and back office support for customer services, fraud management, and dispute and chargeback processing through our modern, award-winning call centres. Our Reporting Suite delivers accurate and timely management information.
First Data Advantages
First Data offers you a variety of multi-language customer service options that you can tailor to your individual prepaid programme needs. Our worldwide expertise provides you with highly reliable service and customizable reporting.
Key Components
- Web portal
- Standard reports
- Tailored reports