Building customer loyalty, one point at a time
Movie-loving readers know Cineplex® SCENE customer loyalty program. Theatre-goers wrack up points with their SCENE cards that eventually pay for free movies. Clearly Cineplex® has gotten their money’s worth with the program. Over the years, SCENE has hugely expanded to include other items and discounts with partner companies. Today more than nine million Canadians subscribe to the program. Late last year, Cineplex® announced that a new paid tier of SCENE—called SCENE Gold—would be introduced, offering fresh benefits to members like free upgrades to popcorn and drinks.
Retail store owners reading about SCENE might be licking their lips. Customer loyalty is a powerful thing, but it needs to be cultivated like the delicate garden it is. A gift-and-loyalty program doesn’t need to be complex, expensive, or difficult to implement. It’s as easy as having Clover® Flex. The device makes it easy to capture customer contact information with their consent, empowering you to connect with your loyal customers in new and creative ways. An easy and cost-efficient email marketing campaign is easy with the Clover® Flex.
Managing a great team with Clover® Flex
Modern employee management has become an innovative science, and the old way of doing things is going out the door. Big names in the corporate world are experimenting with new policies like unlimited vacation, remote and time-agnostic work, job sharing, and more.
As a small business owner, these big ideas are likely beyond your current means but that doesn’t mean employee management isn’t a top priority for your business. Clover® Flex features an app to help with employee time management as well as shift scheduling and time clocks. Clover® Flex will reduce the risk of missed shifts and stolen hours.
So, how will you answer the question, “what can I do better?” Will you seize the opportunity to take your business to the next level? Clover® Flex is the point-of-sale solution you need—a terminal that does so much more than just process payments. It can be the very thing you need to deliver game-changing innovation. Fill out the form below so we can tell you more.