The Merchant Services Operating Guidelines describe the procedures and methods for submitting Credit and Debit Card transactions for payment, obtaining Authorizations, responding to Chargebacks and Media Retrieval Requests, and other aspects of the operations of our services.

The Merchant Communications Checklist outlines the information necessary to install a Dial, Ethernet (hardwired), Bluetooth or WI-FI connected terminal at your location. Please review the information below and make note of the information that will be necessary during installation. If you are not familiar with the information in this checklist, you may need to arrange to have someone familiar with your network on site at time of installation to properly configure the network and terminal.