Now that you have received your mobile PINpad, there are just a few steps remaining before you are ready to use your mobile payment acceptance account.
STEP 1: DOWNLOAD THE APP TO YOUR DEVICE
Go to the Apple App Store or Google Play Store and search for “First Data Mobile Pay Plus”.
STEP 2: CHARGE YOUR PINPAD
If you have not already, fully charge your mobile PINpad using a USB wall outlet adapter (use the same as used for the phone or tablet) for approximately 4 hours.
STEP 3: PAIR YOUR DEVICES AND SET UP YOUR PINPAD
STEP 4: OPEN THE WELCOME EMAIL
Within 1-3 business days, you will receive a WELCOME TO FIRST DATA EMAIL that includes your credentials. Keep your credentials handy as these are required to complete your setup. If do not receive this email within 3 business days, please contact your Sales Representative.
STEP 5: REVIEW THE USER GUIDE
Download the “FD Mobile Pay Plus User Guide” for Apple , Android or iPad to learn how to use the Apple or Android APP, and PIN pad as well as information about features, functions and settings available to you.
STEP 6: SET YOUR PREFERENCES
To get the best experience, you should familiarize yourself with the application’s settings and make updates appropriate to your business and personal preferences.
For support for the mobile app, PIN pad or transaction processing, contact Bambora at firstname.lastname@example.org or call 1.888.472.6944.
For account changes, settlement or funding issues, call 1.888.263.1938.