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Insights Listing

  • 16 MAY 2016
    How to Succeed with Truly Customer-Centric Innovation
    Banks, retailers and other organisations are constantly looking for ways to innovate in order to drive new revenue and stay ahead of the game. Unfortunately, they will experience limited success without getting inside their customers' heads to understand what drives them to change their habits, abandon existing brand loyalties and flock to new products or services.
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  • 30 MAR 2016
    It’s Time to Respond to the Needs of Digitally-Savvy Consumers
    Reliance on mobile technology continues to grow at a rapid pace as consumers have less time to manage their personal and professional lives. How well are banks responding to consumers’ evolving preferences with mobile banking apps and features that can help banks effectively attract, retain and build a loyal base of customers in today’s rapidly evolving digital marketplace?
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  • 13 NOV 2014
    Digitalising B2B Payments to Streamline Supply Chains in Asia
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  • 22 OCT 2014
    Cards and Payments: Seeing Past the Hi-Tech Hype
    Today, customers are immersing themselves in the digital world and have embraced online and mobile innovations to empower themselves whether they’re shopping for a car or searching for a restaurant. When it comes to managing their money, they expect the same enhanced experience.
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  • 10 FEB 2014
    Issues and Challenges of Electronic Payments in Emerging Markets
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  • 03 FEB 2014
    Credit Card Issuers Face Challenges Amid Opposing Consumer Trends
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  • 30 JAN 2014
    Global Mobility and Remittance
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  • 27 JAN 2014
    Financial Inclusion and Rural Economic Mobility
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  • 17 JAN 2014
    Macro Drivers for Electronic Payments
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  • 16 JAN 2014
    Electronic Commerce is Accelerating
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  • 16 JAN 2014
    Non-Cash Payments Are Growing
    Driven by both economic and behavioral changes, non-cash payments continue to grow quickly both globally and regionally. Underlying an ongoing global shift toward non-cash payments, First Data believes that the relative popularity and growth of different types of payments reflect the nuances of individual markets.
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  • 13 JAN 2014
    Half the Planet is Unbanked
    As hard as it is to imagine, 50 percent of adults worldwide are considered “unbanked” – meaning they do not have a formal banking relationship.
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First Data Perspectives / eCommerce & Mobile Commerce
How to Succeed with Truly Customer-Centric Innovation It’s Time to Respond to the Needs of Digitally-Savvy Consumers Issues and Challenges of Electronic Payments in Emerging Markets Credit Card Issuers Face Challenges Amid Opposing Consumer Trends Global Mobility and Remittance View All Perspectives
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