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A publication created to provide First Data’s merchant clients with an insider’s perspective on what’s happening right now, and what’s coming soon, in the world of commerce, as well as offer suggestions on how to navigate the new world of “connected” commerce. The articles inside explore current issues and trends in retail, marketing and the payments industry – and showcase some of the newest, most innovative solutions First Data is creating to help clients retain a competitive edge.

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Issue 1. Vol 1.

The Inaugural Issue

Interesting, informative and thought-provoking. CONNECTED focuses on the key issues facing merchants today including Globalisation, Mobility, Loyalty and Security, and provides ideas and solutions that can drive more success.

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Making of the Magazine

Rome wasn’t built in a day, and it really does take a village – but we think the result is more than worth the the efforts.

In This Issue

The M Word

The M Word

Regardless of the product they're selling, merchants today have no choice but to adopt new strategies and solutions in order to connect to and engage with, Millennials. Establishing eCommerce capabilities and building an online presence will only get them so far, there’s so much more a merchant needs to understand about the largest living generation in America.

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Going Global

Going Global

When smartphones first hit the market, global online retail sales were around $236 billion. By next year, this is due to reach $2.5 trillion and the main driver will be global connectivity. Explore the brave new world of global eCommerce.

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What is the Deep and Dark Web?

What is the Deep and Dark Web?

There’s a whole different world on the web that most of us have no idea how to access, will never see, and may not even know about. The problem is hidden in the Deep web is the Dark web – and that’s the place where cyber-criminals spend their days selling and buying stolen identities and credit card data.

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Welcome to the 1-Click World

Welcome to the 1-Click World

Frictionless commerce has outgrown its humble online beginnings. Driven by the explosion of mobile e-commerce and the Internet of Things, merchants are realising what Amazon learned in 1997: if you can make shopping easier, faster, and more enjoyable, you’ll succeed. The question is can frictionless commerce survive the risks of fraud.

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Profiting from Partnership

Profiting from Partnership

Even the largest organisations rely on partners to add value and provide expertise. Why the power of partnership matters.

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Future Telling

Future Telling

Things are changing so fast, it's hard for a merchant to decide what to focus on. If you had to envision the world of retail commerce in 10 years, what does it look like? Industry experts tell us what we can look forward to.

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