09 JUL 2013
Perspective: Smart Phones are the Heart of Universal Commerce
As part of an ongoing global study of the consumer shopping behavior, First Data heard from real consumers about their evolving behaviors. And as we talked to people around the world, we found threads that linked all their stories—all of their expectations revolve around satisfying their needs for convenience.
08 JUL 2013
Perspective: Living through the Great Global Transition
Have you ever wondered how real consumers are dealing with the changes in our industry? We’ve wondered too, and over the past three years, we’ve conducted research to understand consumer attitudes and behaviors in the areas of shopping, payments, banking and money management.
25 JUN 2013
Perspective: Endless Potentials, with Broader Consumer Protection
We asked Innovation Exchange members to share their thoughts on meeting consumer needs in a world of Universal Commerce. This post from guest blogger Jim Brown from University of Wisconsin is part of the series.
19 JUN 2013
Infographic: Consumers in Control
Consumers continue to seek better ways to shop, pay and manage their money.
21 MAY 2013
NFC-Enabled Payments and the Role of the Trusted Service Manager
20 MAY 2013
Strategies for Mobile Investments
In today’s world of Universal Commerce, businesses not engaged in mobile commerce will be displaced by competitors who are.
20 MAY 2013
Meeting Consumer Needs in a World of Universal Commerce (a First Data eBook)
The rapid adoption of mobile technology has resulted in a highly empowered and demanding end consumer. Meeting those demands can be daunting, but also presents tremendous opportunities for merchants, financial institutions, and technology suppliers.
20 MAY 2013
The Power of Personalization
Consumer personalization is a hotly discussed and often misunderstood aspect of Universal Commerce. It is gaining market momentum as online social lifestyles, eCommerce, mobile application usage, and advanced data capture/analysis technologies increasingly converge to make easier and more socially acceptable the gathering and using of an individual’s personal data to inform business decisions.
18 APR 2013
Perspective: VisionPLUS Flex Lowers the Total Cost of Ownership and Increases Speed to Market for Financial Institutions with a Growing International Footprint
I'm excited to announce that today we launched our VisionPLUS Flex solution, a comprehensive software product and extension of First Data’s VisionPLUS software payment solution.
20 DEC 2012
Case Study: Point B Brings Out the Best in First Data
Learn how First Data engaged Point B to design and launch a standardized and optimized consulting methodology that would improve consistency within its Solution Consulting organization and drive increased sales, improved time-to-revenue, and higher-value customer interactions.
20 NOV 2012
Gift Card Purchases Moving Beyond Special Occasions
This recent Stores article examines how gift card programs are evolving to work with loyalty/rewards programs and with the digital world of smartphones.
07 NOV 2012
Reaping the Rewards of PFM
Online banking tools have become popular with consumers for handling many of their day-to-day financial management needs like tracking balances and account activity, but today’s savvy users are demanding more advanced functionality that provides a more comprehensive picture.