16 JUL 2013
Perspective: Thinking Differently About Mobile Commerce ROI
How does a business decide what is important and what will deliver good return on a mobile commerce investment? Innovation Exchange members recently discussed this topic with Arkady Fridman, a senior analyst at Aite Group. During the discussion, the group looked at the importance of businesses to think differently when it comes to mobile commerce ROI.
11 JUL 2013
Perspective: Commerce in the Palm of Your Hand
The first aspect of the transition is that technology is letting us do things we didn't think were possible, like uniting online and offline commerce in the palms of our hands.
11 JUL 2013
Perspective: First Data POS Terminal Sales Hit Million-Mark Milestone
We’re proud to announce that, as of June, more than one million units of First Data’s own brand of point-of-sale (POS) terminals have been sold to our merchant customers. Not only does this milestone validate the success of our POS solutions within the industry, but it also serves as a testament to the value we incorporate into the checkout experience for our merchants and their customers.
10 JUL 2013
Perspective: What's the First Thing You Do in the Morning?
Just how important is the mobile phone? We were curious, so we asked nearly 4,000 people in 10 countries about the first thing they do in the morning. Do they brush their teeth? Check their computer or their mobile phone for news and email? Grab a cup of coffee or tea? Turn on the TV?
10 JUL 2013
Perspective: Consumer Appetite for Spending Swells in June
Every consumer appreciates a good deal—especially of its on bigger-ticket items they’ve been eyeing all summer like a new grill for the backyard, or the latest garden and power equipment for dad.
09 JUL 2013
Perspective: Smart Phones are the Heart of Universal Commerce
As part of an ongoing global study of the consumer shopping behavior, First Data heard from real consumers about their evolving behaviors. And as we talked to people around the world, we found threads that linked all their stories—all of their expectations revolve around satisfying their needs for convenience.
08 JUL 2013
Perspective: Living through the Great Global Transition
Have you ever wondered how real consumers are dealing with the changes in our industry? We’ve wondered too, and over the past three years, we’ve conducted research to understand consumer attitudes and behaviors in the areas of shopping, payments, banking and money management.
03 JUL 2013
Perspective: Enhancing Chicago’s Public Transit with Flexible, Convenient Payments
First Data has partnered with Cubic and MasterCard to provide the Chicago Transit Authority (CTA) and suburban bus operator Pace with Ventra, North America’s largest Open Standards Fare System (OSFS).
26 JUN 2013
Perspective: The Evolving Role of the Trusted Service Manager
The activities performed by the trusted service manager (TSM) are quite complex, especially given the nascent state of the NFC mobile payments market, the vast size of the potential market, the transient nature of consumers’ mobile subscriptions, and the highly sensitive data involved.
25 JUN 2013
Perspective: Endless Potentials, with Broader Consumer Protection
We asked Innovation Exchange members to share their thoughts on meeting consumer needs in a world of Universal Commerce. This post from guest blogger Jim Brown from University of Wisconsin is part of the series.
18 APR 2013
Perspective: VisionPLUS Flex Lowers the Total Cost of Ownership and Increases Speed to Market for Financial Institutions with a Growing International Footprint
I'm excited to announce that today we launched our VisionPLUS Flex solution, a comprehensive software product and extension of First Data’s VisionPLUS software payment solution.
11 JAN 2010
Perspective: Foreign Shopper Confusion and Dissatisfaction
Trying to do my part to improve the state of the economy, I went to the mall to treat myself to some new clothing and jewelry. As I waited in line to pay for my purchase, a woman in front of me with limited knowledge of English asked me the cost of the item she had in hand. I thought that she couldn’t read the price ticket so I rattled off the price. She apologized and said she could read the tag but didn’t know if it was a