15 MAY 2014
Analytics: Today’s Must-Have Business Data Capability
Today’s sophisticated yet easy-to-use analytics tools enable small businesses to access customer spending patterns or trends that can lead to more informed, impactful decisions.
10 APR 2014
March Spending Growth Remained Positive Despite Tough Year-Over-Year Comparison Due to Easter Shift
14 JAN 2014
Shoppers Step Up Retail Spending in December
With no time to procrastinate due to the shortened holiday shopping season, shoppers stepped out in full force last month boosting dollar volume growth to a healthy 6.1%.
12 DEC 2013
Spending Growth Slows Despite Strong Holiday Retail Sales
Shoppers were more modest in their spending at the beginning of November, but by month’s end they were ready to take advantage of holiday deals.
19 NOV 2013
Cooler Temperatures Drive Sales of Seasonal Merchandise
Consumers managed to hold on to their early holiday spirit last month despite the government shutdown, which forced thousands of federal employees to be involuntarily furloughed for weeks.
11 OCT 2013
Perspective: Shoppers Tightened Spending Budgets in September
After splurging on the kids in August, consumers pulled back in spending in September.
12 SEP 2013
Perspective: Retail Spending in August Boosted by Back-to-School
Every summer, retailers across the country stock up on crayons and clothes in anticipation of Back-to-School, one of the biggest shopping seasons of the year.
12 AUG 2013
Perspective: Spending Growth Hit 12-Month High, Partly Propelled By Higher Gas Prices
Although gas prices remain at higher year-over-year levels, it didn’t stop consumers from hitting the road in July and driving up dollar volume growth to a twelve-month high at 7.7%.
10 JUL 2013
Perspective: Consumer Appetite for Spending Swells in June
Every consumer appreciates a good deal—especially of its on bigger-ticket items they’ve been eyeing all summer like a new grill for the backyard, or the latest garden and power equipment for dad.
20 MAY 2013
The Power of Personalization
Consumer personalization is a hotly discussed and often misunderstood aspect of Universal Commerce. It is gaining market momentum as online social lifestyles, eCommerce, mobile application usage, and advanced data capture/analysis technologies increasingly converge to make easier and more socially acceptable the gathering and using of an individual’s personal data to inform business decisions.
15 SEP 2011
Payment Methods: What Do International Consumers Want, Need and Expect?
03 JUN 2011
Meeting the Needs of the New Financial Consumer: A Snapshot of Six Customer Segments
How can financial institutions best meet the needs of a diverse and evolving consumer base? To find out, First Data and Market Strategies International jointly conducted a survey of 2,000 U.S. consumers. The “New Consumer and Financial Behavior” study looked at consumers’ attitudes, behaviors, desires and technology adoption. The results revealed six distinct consumer segments, providing financial institutions with valuable insights into opportunities and challenges associated with different types of customers. Learn more.