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First Data Honored with Visa Service Quality Performance Awards

ATLANTA, June 6, 2014 – For the fourth consecutive year, First Data Corporation, the global leader in payment technology and services solutions, has been honored as a Visa 2013 Service Quality Performance Award Winner.  First Data was recognized in the multinational high volume issuer-processors category for “lowest assured transaction rate” and “lowest transaction response time.”  Both awards acknowledge First Data’s ability to quickly process authorization requests by Visa customers, contributing to both fraud protection and cardholder and merchant satisfaction.

“We are honored to be recognized by Visa for the fourth year in a row,” said Barry McCarthy, president of First Data’s Financial Services division.  “This honor validates the outstanding work First Data people deliver every day to ensure a superior experience for merchants and consumers at the point of sale.”

The Lowest Assured Transaction Rate award recognizes issuer processors that respond to authorization requests in a timely manner, preventing the diversion of transactions to Visa stand-in processing.  The Lowest Transaction Response Time award recognizes issuer processors that respond to authorization requests quickly, contributing to cardholder and merchant satisfaction.

The Visa Service Quality Awards were established in 1992 to recognize exceptional card operations performance by issuers, acquirers and processors. 

About First Data

Around the world, every second of every day, First Data makes payment transactions secure, fast and easy for merchants, financial institutions and their customers. First Data leverages its vast product portfolio and expertise to drive client revenue and profitability. Whether the choice of payment is by debit or credit card, gift card, check or mobile phone, online or at the checkout counter, First Data takes every opportunity to go beyond the transaction. More information about the company is available on FirstData.com as well as on Twitter, LinkedIn, Facebook and YouTube.

Contacts
Cindi Kurczewski, First Data
404-890-2428
Cynthia.Kurczewsk@firstdata.com

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