Helping BREO Streamline Operational Efficiency in Hong Kong



The Client

Breo Company Limited is a state-level high-tech enterprise producing portable massage products for sales in over 60 countries. Established in 2000 and with more than 16 years of development, Breo is an innovator in the portable health care industry.

The Challenge

Breo strives to provide the best quality services for its customers so that they will choose Breo massage products to achieve a healthy lifestyle. In order to provide an enjoyable shopping environment for its customers, the company decided to begin accepting credit card payments at its frequent roadshows and promotional events in the districts, as well as its four retail outlets. Breo required a payment provider that could provide payment processing everywhere that it does business, including the regional roadshows and events.

The Solution

Breo chose to partner with First Data because of its wide variety of payment acceptance options on its point-of-sale (POS) terminals, its prompt customer service and its robust online reporting, which is designed to be accessed anytime, anywhere through its secure web-based portal.

"We chose First Data’s wireless point-of-sale terminal as it is easy to carry around and it allows us to accept credit card payments (Visa, MasterCard and UnionPay) from any location quickly and securely. With the same POS terminal, we can accept contactless cards, mobile payments and offer interest-free installment plans to our customers. It makes payment very convenient for our customers,” shared by a representative from Breo.

The Results

Partnering with First Data has given Breo the peace of mind as it is able to enhance customer satisfaction and accept more business transactions than ever before with the wide variety of payment options available. In addition, the interest-free installment plan has offered customers an easy and affordable way to indulge in large-ticket items with ease.

First Data has given Breo a great solution to meet its business needs. Breo can view and track its business transactions efficiently, effectively and electronically in real-time via its secure web-based portal anytime, anywhere. This increases Breo’s efficiency as it can spend more time focusing on its business today and the historical analysis could help Breo to improve its business for tomorrow.