First Data offers IVR and back office support for customer services, fraud management, and dispute and chargeback processing through our modern, award-winning call centres. Our Reporting Suite delivers accurate and timely management information.

First Data Advantages

First Data offers you a variety of multi-language customer service options that you can tailor to your individual prepaid programme needs.  Our worldwide expertise provides you with highly reliable service and customizable reporting.

Key Components

  • Web portal
  • Standard reports
  • Tailored reports