First Data partners and customers from around the globe converged on the Big Easy April 30 - May 1 as First Data hosted its Leadership Summit 2012.  They were immersed in two days of interactive sessions on the theme, “Engaging Today’s Empowered Consumers.” Some of the industry’s most innovative thinkers shared insights on a broad range of trends and topics facing the payments space.  Included topics were industry insights, consumer trends, risk management and regulatory updates as well as sharing real-world innovations and ideas for growth – all part of First Data’s ongoing commitment to customer success.