First Data and KWI Team Up to Deliver Innovative Solutions to Luxury and Specialty Retailers

New collaboration to build upon First Data and KWI’s decades-long relationship


NEW YORK, JANUARY 13, 2017 – First Data (NYSE: FDC), a global leader in commerce-enabling solutions, and KWI, the pioneer of real-time cloud technology solutions for specialty retailers, announced today the availability of an innovative and robust POS platform for luxury and specialty retailers. Working together, First Data and KWI are providing retailers with an enterprise commerce solution that includes a complete store system at no cost, along with First Data’s market-leading fraud and security tools, loyalty offerings, the STAR® Network, among other features.

“For more than 30 years, First Data and KWI have worked seamlessly together to provide point-of-sale solutions to KWI’s retail clients. This latest collaboration deepens the relationship between the two companies and introduces a unique platform to the retail market,” said Dan Charron, Executive Vice President, Global Business Solutions, First Data. “Like First Data, KWI has a long history of providing comprehensive solutions for midmarket clients. We are thrilled that they are the latest among many software developers integrating with our Integrated Solutions Group.”

With the launch of First Data’s Integrated Solutions Group, KWI is leveraging First Data’s portfolio of developer platforms to tailor a point-of-sale offering specifically for specialty retailers. As part of the joint offering for retailers, First Data and KWI are providing a comprehensive bundle featuring the KWI Cloud 9 platform, enterprise payment technology and other features, including:

  • State-of-the-art, non-proprietary commerce enabling equipment at no cost
  • TransArmor®, First Data’s security tool that combines the flexibility of encryption with tokenization to protect merchants from data breaches
  • First Data’s robust portfolio of gift card and loyalty solutions
  • First Data’s eCommerce developer portfolio which allows developers to easily integrate into First Data’s platform
  • The STAR® Network, a leading global debit network

"Leveraging technology is imperative to the future of retail, but the best technology comes at a price. Our combined offering includes our proven Cloud 9 platform now in its sixth year of installation throughout the industry, with full EMV integration eliminating the cost and complexity of required certifications. Working with First Data we are enabling retailers to reduce costs and simplify operations, allowing retailers to inject more capital into initiatives that will ultimately improve their business,” said Sam Kliger, Founder and CEO of KWI. “We believe that a true SaaS offering should not require the retailer to make a significant upfront capital investment. This new offering perfectly aligns KWI’s and the retailer’s interests.”

For business inquiries, please contact First Data Integrated Solutions group at

About First Data

First Data (NYSE: FDC) is a global leader in commerce-enabling technology and solutions, serving approximately six million business locations and 4,000 financial institutions in 118 countries around the world. The company’s 24,000 owner-associates are dedicated to helping companies, from start-ups to the world’s largest corporations, conduct commerce every day by securing and processing more than 2,500 transactions per second and $1.9 trillion per year.

About KWI

KWI – Technology in the cloud, expertise on the ground.

KWI has been transforming retail and the shopping experience for over 30 years with our complete and customizable portfolio of cloud-based enterprise solutions for specialty retailers. Many prestigious brands look to KWI for our innovations and leadership in Merchandising, POS, CRM, Clienteling and Loss Prevention. We pride ourselves on our best-in-cloud technology, achieved through the relationships we develop with our retail partners, the expertise of our technical teams and our dedication to providing exceptional service, 365/24/7.

Recognized for our many contributions to the fashion world, the CFDA (Council of Fashion Designers of America) named KWI a Strategic Partner and their official retail merchandise management and POS solution. RIS’s Software Leaderboard 2016 has also acknowledged KWI in several categories, including Customer Satisfaction, Return on Investment, Total Cost of Operation and Ease of Installation & Integration.


Media Contact
Liidia Liuksila
First Data Media Relations
Lisa Tieche
KWI Media Relations