18 SEP 2017
(October 5 Webinar) Winning Them Over: Customer Support Services, Strategies & Solutions
Attend this webinar and learn multiple options to personalize your customer support services — while saving you time and in-house operational costs.
14 SEP 2017
Operational Costs Eating Away at Your Profits?
Utilizing First Data's services and solutions gives you more operational control and staffing flexibility — you pull-in additional resources where needed.
05 SEP 2017
CLIENTS ONLY (Sept. 19 Webinar): "New For You” Update on Strategic Initiatives for Financial Institutions
Attend this complimentary one-hour webinar and hear directly from First Data GFS executive and product leadership.
30 AUG 2017
Making Rewards Top-of-Mind Will Help Make Your Card Top-of-Wallet
Approximately three in 10 credit card holders (31 percent) have never redeemed the credit card rewards they’ve earned, according to a recent report from Bankrate.com.* That includes cash back, the most popular type of credit card reward, followed by airline tickets, according to the survey.
18 AUG 2017
VIDEO: See How First Data SolutionBuilder™ Works
Learn how our clients can now more easily create, change and maintain the applications that represent the card and loan account services that are part of their First Data solutions.
31 JUL 2017
“Consumer Loans Are Heating Up” Webinar On-Demand
First Data held a successful webinar event on July 27 that highlighted the consumer loans market and trends like retail point-of-sale financing — a growing revenue channel for banks. The webinar is available on-demand. Access the replay any time, at your convenience.
13 JUL 2017
The Impact on Fee Income from Slowdown in Industrial Lending
Commercial and Industrial lending is down within the past nine months, according to a recent article in American Banker*.
The impact on the bank comes in the form of reduced income from interest. It becomes more critical than ever for banks to have a balanced revenue portfolio to ensure a steady stream of fee income.
10 JUL 2017
With Millennials’ Confusing Credit Behavior, Banks Need to Keep Pace With Innovation
When I read the results of a survey where only 33 percent of millennials reported owning a credit card, that number seemed a bit low.1
On the surface it made sense that some consumers between the ages of 18-29 were possibly shell-shocked from the Great Recession and averse to drumming up debt.
08 MAY 2017
A New Digital Banking Experience for the Connected Consumer
Now more than ever, Community Financial Institutions are challenged to stay relevant in an increasingly mobile society. It’s about understanding the way consumers want to bank today and offering a seamless experience that puts them in the driver’s seat. First Data embarked on a 15 month journey to completely understand how consumers interact with and manage their money. The result: A Reimagined Digital Banking experience.
19 APR 2017
Customers Want Digital Bill Pay Convenience
These days, it’s more than just good business to offer your customers multiple bill pay options — it’s a necessity to adapt to your customers’ billing and payment preferences (or they may take their business elsewhere).
05 APR 2017
With Costs of Data Breaches Escalating, Banks Need Better Token Tools
One of the most unsettling scenarios for any bank board to consider is the prospect of someday seeing images of its brand and branches splashed across screaming headlines following a data breach.
28 MAR 2017
Banks Want to Learn More About Customers to Make Budget Decisions
SourceMedia Research surveyed CIOs at credit unions, banks and financial institutions and asked what their goals and priorities were in 2017 and how this related to their plans for technology. They cited the need to learn more about their customers in order to make budget decisions.