Choose Your Own Authorization Optimization Adventure
Will you let inertia take you or will you maximize your approval rates and recoup on declines?
On this adventure, you get to choose.
Recurring Payment Station
Your mission? Get to Planet Rev-Nue and save your customers from THE CHURN. Follow the path and let us lead the way.
Customer saves their payment information
Transaction is sent to bank
Bank receives authorization request
Customer's card was declinedReasons for Decline
- Expired card
- New card
- Lack of funds
Pick your Path:
Status Quo This Way
Authorization Optimization This Way
Black Hole Vacuum
Uh oh. Your customer has been alerted that their card has been declined. Roll the dice to see if they will update their payment information or if they will be lost to THE CHURN.
Your customer ignored the warning and you've lost them into the abyss, thanks to Passive Churn.
When cards decline, consumers are reminded that they are still subscribed to a service. If they no longer want that service, they may just simply not update their information.
Thank your lucky stars that your customer updated their info, continuing payment. Will that happen again on the next rotation?
Sent to Debt Collection
Your customer is stranded on Debt Collection Planet thanks to Active Churn. Even if they find their way back, they probably won't be happy.
Some solution providers offer a "debt collection" model. They contact the cardholder and demand information on updated credentials. In exchange for really ticking off your customers, they take up to 50% of the transaction revenue just to recover the sale. Great Scott, that’s your money!
Light Speed Advantage!
We combine adaptive rules-based logic and leverage partnerships with card brands and issuers to repair broken card information and generate higher approval rates.
Instantly fix failed transactions
Extracts exact decline reasoning
Analyzes issuer trends
Monitors consumer behaviors
Fixes potential declines proactively
Employs machine learning
Oh no! You rolled the dice and lost.
Don't worry, though. First Data offers a better way to do things. Let us show you the way.
Congratulations, you win!
- 4-10% higher approval rates
- Proactively fixed potential declines
- Gained real-time data-driven insights
- Created a frictionless consumer experience
Now, let's bring this conversation back down to Earth. Contact one of our experts to find out how our Authorization Optimization solution can help give you the competitive advantage you need — and our numbers don't lie.