(October 5 Webinar) Winning Them Over: Customer Support Services, Strategies & Solutions
Your most valued asset is your customers. Customer support delivery is so important — it’s an extension of your business and it defines your brand.
There’s more to it than efficiently managing your customers’ needs. Understanding their expectations and loyalty to your brand are key to customer satisfaction, retention, and future spend with your business.
Please join us for a discussion about customer support solutions. Tailored call center, IVR, and back office administration services that help give you a competitive edge.
What Will You Learn?
- Understand how customer support services can actually drive engagement and retention
- Learn multiple options to personalize your customer support — while outsourcing to save you time and in-house operation costs
- How to manage a consistent customer experience on state-of-the-art technology across SMS text, voice, and touch tone IVR interfaces
When: Thursday, October 5, 2017
Time: 1PM – 2PM Eastern