When Juli Anne Callis became President and CEO of the National Institutes of Health Federal Credit Union (NIH FCU), she quickly realized a disconnect between the organization's capabilities and its members' expectations. Callis felt it was "imperative that we bring this 70-year-old organization into the new world of technologies."

By implementing First Data's ATM Outsourcing solution, NIH FCU achieved 30% membership growth in 18 months, improved their image as a cutting-edge institution and realized additional costs savings and efficiencies. 

Read the success story below to learn more.