First Data provides a wide array of customer communication solutions that help optimize your customer service delivery, which enhances customer convenience while saving time and money.
First Data Advantages
Your clients expect to receive customer communications 24/7 – whether by phone, Internet, or through traditional means like print, mail or live person. Our end-to-end, innovative communication solutions ensure that you can effectively correspond with your customers in a variety of ways, at virtually any time.
- First Data handles an average of 30 million calls per month through our call center services, delivers over 1.5 billion documents annually, and processes 53 billion electronic transactions annually
- Deliver superior customer communications that have a strong track record for consistently meeting and exceeding its Service Level Agreements (SLAs) for accuracy, timeliness and online availability
- Help your business expand and improve customer service with the right tools to provide a customer-first focus
- Help reduce operational costs and grow with economies of scale – including savings on postage and speed of delivery