First Data Advantages
With more than 25 years experience in solving complex challenges for governments, First Data is uniquely positioned to partner with health care agencies. Our consultants offer both programmatic and IT expertise that will aid your strategic planning and implementation of health programs and Health Insurance Exchanges (HIX).
- National leader in helping states plan, procure and implement secure, HIPAA-compliant HIX, program eligibility systems and electronic health care payments.
- Consultative services to help your state analyze the best path to compliance with the ACA--a state-operated HIX, the Federally-Facilitated Exchange (FFE) or a partnership model.
- Proven experience providing states an independent review of existing HIX to analyze problems and recommend remedies.
- Expertise in business transformation to help state Medicaid agencies optimize organizational structure and streamline business processes.
- First Data helps governments excel at customer service, having implemented online portals, call centers and Interactive Voice Response systems for many different agencies.