Quick Reference Guide

Installation and Use

  1. Merchant opens Clover App Market
  2. Click on the Clover Check Acceptance App
    • Click on the “Install” button
    • Click on the “Open” button
    • Enter your Owner password
  3. Review the EULA (Terms and Conditions)
    • Click on the acceptance box
    • Enter First and Last Name
    • Click “Accept”
  4. A Welcome email will be sent

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Using the Check Acceptance payment function in Clover

  1. Customer presents check as a form of payment
    • Click on the Clover Check Acceptance App
  2. Press the “TeleCheck Check” tender button
    • The Return Check Fee notification appears
    • Customer must sign and press “AGREE”
  3. Check Image Capture Screen appears
    • Hold check in front of camera
    • Align with image guide marks
    • Tap the button to take the picture
  4. Accept the image or retake the image
    • Retake the image if it is blurry, in poor lighting, or if any information is obstructed. You can see all four corners of the check in a good image.
  5. The response message is displayed

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Response Types and Actions

  1. Approved - transaction is approved, write VOID on the check and return the check to the customer
  2. Not Approved - the transaction is declined, return the check to the customer and request another form of payment
  3. Error- Retry the transaction
  4. Approved–1234 - the transaction is approved, write approval code on the check, keep the check for bank deposit.

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Driver’s License Validation

  1. Enter the state of issuance
  2. Enter the driver’s license number (include letters as necessary)
  3. Press “Valid” button to complete the entry

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