Start-up Guide

Installing the Check Acceptance App

  1. Open the Clover App Market and find the Check Acceptance App

  2. Click the "Install" button to download the app.

  3. Click the "Open" button to open the app.

  4. The app assists with product selection through a few simple questions.

  5. The app displays recommended products. Click on the “Learn More” button for additional information.

  6. After downloading the app, accept the Terms and Conditions by checking the box and entering your name. A copy of the Terms and Conditions will be emailed to you.

  7. Once registration is complete, the welcome message will appear and the TeleCheck button is added to the register.

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Processing Checks on Clover

  1. When a customer presents a check, press the TeleCheck button to start the payment process.

  2. Select which product you would like to use (Only currently enrolled products will display)

  3. Capture the check image for In-person transactions or use the scanner for other products.

    Note: You will be prompted to use the built-in camera or scanner to take an image of the check.

  4. The response is displayed.

    Note: Response screens may vary from product to product. Be sure to follow the on-screen prompts.

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Check Image Tips

Capturing the proper image is crucial to the approval process. The help screen below provides tips for proper picture taking and is located on the image capture screen by clicking the “?” button.

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Clover Support Information