First Data helps human services agencies implement large-scale, transformation IT systems that streamline operations, simplify eligibility and payment, and help you deliver vital programs to the public.

First Data Advantages

With successful government solutions in 40 states, the federal government and many municipalities, First Data has the IT expertise and government experience needed to help your agency design and implement transformational health and human services solutions. Our onsite consultants can help you streamline processes for eligibility and electronic payments and combat waste, fraud and abuse.

  • Our HIPPA and MITA-compliant AuthentiCare solution for Electronic Visit Verification (EVV) helps agencies track and monitor visits for in-home health services
  • Broad human services experience including WIC/EBT, TANF, SNAP, Medicaid and more combined with high-volume, electronic transaction capabilities for operational excellence
  • Professional Consulting Services deliver technical expertise, real-world experience, planning tools, and best practices to simplify your IT projects and ensure your project meets time and cost constraints
  • First Data can provide high levels of service to your agency’s customers; we answer over 600,000 calls per day through IVR and call centers
  • Analytics and reporting solutions increase your stewardship over public funds by helping your agency detect fraud and abuse